Customers and Partners

Rapid7 products, solutions, and services offerings are governed by the following terms and conditions. Unless you have a signed agreement with Rapid7, the following terms and conditions will apply to the product, solution, or service below.

The Rapid7 master terms and conditions consist of the following:

Schedules will be applicable only to the extent the applicable offering is purchased.

Use this chart to determine which Schedules will apply to your purchase:

Rapid7 Offering General Terms and Conditions Schedule A Schedule B

Managed Services 
(e.g. MDR, MVM)

 X X  

Professional Services 
(e.g. Pentesting)

 X X  

Managed Threat Complete

 X X X

Vector Command

 X X X

Cloud-hosted and Distributed Software
(e.g. Surface Command, IVM, IDR, ICS, Nexpose, Metasploit, Threat Intelligence)

 X   X

Cloud Risk Complete

 X   X

For purchases of Rapid7 offerings made prior to March 1, 2023, please see our archived terms here.